Purchase Terms
1. Licensing
All mytubepress themes and extensions, unless otherwise stated, are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) version 2.0 or later.
2. Automatic Updates
Automatic updates are available to license holders who have an active and valid subscription and license key. Automatic updates are available for mytubepress themes and extensions. Automatic updates are available as long as the license key generated from the purchase is valid and active.
3. License Usage
MYTUBEPRESS grants each customer one or more non-transferable license(s) to use the software for internal use, and as defined by the terms set in the customer’s chosen license package.
Where the license package allows the software to be used on multiple sites the customer/license-holder may not on-sell the originally-purchased license key provided by MYTUBEPRESS, to other users of the license (such as clients) for commercial benefit. Additionally, the customer may not sublicense, to any person or entity, any rights to distribute the software or license key. MYTUBEPRESS will only provide support services to the original customer/license-holder with a legitimate license key, and consider any other uses of this license key for support queries as fraudulent.
4. Product Delivery
After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin downloads. You can download the theme/plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.
Should you not receive an email containing your information, you can contact us through https://mytubepress.com/contact-us/ to request your purchase information.
Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.
5. Ownership
All plugins and themes are property of MYTUBEPRESS. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.
Our products are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our products.
6. Website & Products Content
All content found on this site and throughout the plugin including images, documentation, support queries and any other information is property of MYTUBEPRESS and may not be redistributed without permission or consent.
7. Price Changes
MYTUBEPRESS reserves the right to modify, change, cancel or upgrade a plugin subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.
8. Refund Policy
If you have problems getting themes to work, we will be happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given.Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket.
NOTE: Refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 30 days of the purchase of the plugin.
- Your issue(s) comes from not being able to install the product properly or get the product to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team.
- No refunds will be granted after the first 30 days of the original purchase whatsoever.
- Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
IMPORTANT: Any email or refund request about wrong license package will be ignored because you have enough time and transparency to correct the price or your package name while you are making the payment.
By purchasing item(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.
9. Email
MYTUBEPRESS may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to MYTUBEPRESS updates, promotions, MYTUBEPRESS extensions and the like. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.
10. License Agreement
By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.
11. Severability
If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.